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NCCEV Press Release

August 29, 2006

Wilmington cops reach out to community
Officers trying to reduce crime by earning residents' trust

By ADAM TAYLOR, The News Journal

Posted Thursday, August 24, 2006

The News Journal/WILLIAM BRETZGER
WILMINGTON -- Since Kevin Britt was killed by Wilmington police during a struggle in June, his two sons have been visited by a social worker and an officer, even though they weren't present when the shooting occurred.

The boys were sought out as part of a community policing program started by the department early this year to counsel children affected by a traumatic event. A relationship, albeit a fragile one, has begun between the boys and Lt. Faheem Akil.

"They saw me as a police officer who is part of the community, not as a member of an occupying force," Akil said. "Before we started this program, this kind of thing, police visiting with family members of crime victims when we weren't interviewing them as part of a formal investigation, wasn't happening at all."

The Child Development Community Policing Initiative is one of several changes meant to improve relations between the police department and the community. Five months ago, the Wilmington HOPE Commission, as part of its mission to draft a blueprint to make the city safer, said the police force should adopt community policing as a departmentwide approach.

To that end, the department also has begun two-day training sessions that put officers and residents in the same room. Five community police officers and six new bicycle officers have been added. Officers assigned to patrol the city in cars have been encouraged to leave their cruisers to take short walks and talk with residents.

Critics of the department remain. Some residents and members of City Council say community policing can't be successful until there are fewer officers in cars and more walking beats. Police Chief Michael Szczerba counters that the bulk of the 322-officer force needs to be in the motorized patrol division to respond to calls and can't be redeployed to such tasks.

Still, Jackie Latson, who lives in Wilmington and works in West Center City, where her son Hakim Crawford was one of 17 people killed by gunfire in 2004, said she was pleasantly surprised to see a couple of officers walking the streets last week.

"I said to them, 'Did you lose your car?'" she said. "But seriously, I was glad to see it. It's a good thing."

Opinions differ

Some experts, however, don't think community policing helps reduce crime.

Maki Haberfield, chairman of the Law and Political Science Department at John Jay College of Criminal Justice in New York, said she's not a believer. She was a lieutenant in the Israeli National Police and has researched community policing from Patterson, N.J., to Poland.

"It's a noble concept, but it's a phrase that becomes a paper tiger that doesn't work without resources behind it," she said.

Wilmington has an acceptable ratio of officers per resident, she said, but not nearly enough officers to create a division of community officers that could make a real impact.

"Community policing is something implemented in response to pressure from a community to show you're doing something," she said. "But it never changes anything, other than satisfying a cry for change or the displacement of crime from one area to another."

In Wilmington, the murder rate is up 44 percent from the same time last year. Robberies are up, too, but shootings are the same as last year and assaults, rapes, burglaries and thefts have dropped.

Connections can work

Lawrence, Mass., Chief of Police John J. Romero thinks new approaches, some based on community-policing principles, can make a difference. His city has the same population as Wilmington, but half the cops. It used to average six murders a year.

Last year, there were zero. So far this year? Two.

A big reason for the success, Romero said, was sending drug officers and detectives to community meetings each month.

"People started feeling like their complaints weren't falling on deaf ears and we created a direct link to the residents who knew about crimes. That paid tremendous dividends," he said. "We put the whole department in a community-policing mode."

Gail Treglia, a retired Maryland State Police trooper and one of the instructors with the Mid-Atlantic Community Policing Institute at Johns Hopkins University in Maryland, hopes to promote similar connections between officers and residents.

In June, she took part in the first training session offered to Wilmington officers and residents. She said some of the officers were resistant at the first session, but hopes they will learn that talking with residents will allow them to gain information that will help them solve crimes. In two future sessions, officers will be paired with young people and then with senior citizens.

Most of the training police receive is about "officer survival" and how to act during emergencies, Treglia said. But little of their time on the streets is in emergency situations.

June's session focused on how many residents are concerned with quality-of-life issues, such as streetlights, while many officers focus on major crime investigations.

"Our training focuses on a brief, two- to three-minute interaction with someone," Treglia said. "It's as simple as making small talk and asking someone how they're doing. Unfortunately, some officers don't know how to do that."

When the sessions were announced, Wilmington's police union president, Kevin Connor, called them "ridiculous," saying officers interact with residents daily and don't need outsiders to tell them how to do it better. Szczerba, on the other hand, thinks it will be helpful to have a third party facilitate the discussions between police and residents.

Cpl. David Hilliard, a 17-year veteran who has been a community police officer for seven years, called the June session informative. "Residents and officers, especially the newer ones, got a lot out of it."

Wilmington's program

Szczerba calls the Child Development Community Policing Initiative, which led to Lt. Akil reaching out to Britt's sons, "an example of community policing at its best."

Since the program was implemented in November, officers have initiated counseling for children in 170 cases, Public Safety Administrative Assistant Diana Morrison said.

Candice Davis is one of two full-time crisis clinicians with offices in the police station. She said most of the officers have been trained in how to use the program, which is starting to reap benefits for children who are the victims of or witnesses to violence, or simply knew a victim.

"Officers can run upstairs to us and say, 'OK, we just found a kid in a car and we don't know what to do,' " Davis said.

Before the program began, social workers such as Davis were called by police if a child was suicidal or so out of control that they had to be removed from a home. Now, they are reaching a whole new population who might need counseling but don't immediately show symptoms.

In addition to helping the children, it also helps them realize the police are not bad people.

"The same SWAT officer who busted through their door at 6 a.m. comes back with a clinician to tell them that they realize what they experienced was traumatic," she said.

Szczerba said he hopes the program will have long-term benefits, even if they don't show up in current crime statistics.

Akil said the program has had many successes. He points to officers who teamed with boxer Bernard Hopkins and Pastor Derrick Johnson in asking the community for tips in solving the July murder of 17-year-old Kevin Lewis.

"People actually stood up and gave information when normally we would run into a roadblock," Akil said.

Akil said police and residents have to change together.

"Cops have to stop looking at victims as numbers and start looking at them as human beings," he said. "The community has to stop thinking we can solve these things in an hour. This isn't 'Adam-12,' 'CSI,' 'Mannix' or 'Barnaby Jones.'"

Connecting with residents

City Councilman Kevin F. Kelley Sr. said many of the strides toward community policing have been weakened by Szczerba's refusal to change the department's deployment plan, which pulls officers from their regular jobs to work five-week shifts on a bolstered evening patrol.

Although the department added five community policing officers this year, Kelley thinks moving them to motorized patrol for five weeks a year weakens their impact.

"There isn't any continuity when you take them from their assigned neighborhoods," he said. "People like to go to the same community officer with tips, because they know and trust them."

The department is working with 34 fewer officers than its authorized strength of 322 officers, so leaving the community policing division out of the rotation isn't an option, the chief said.

Michael White, an assistant professor at John Jay, thinks community policing can change a police force -- without changing deployment patterns -- but only if officers buy into the concept. He doesn't think Wilmington's two-day training sessions are long enough to make much of an impact.

Szczerba said the police can't solve Wilmington's social ills that cause violent crime: Young men kill each other over drugs, money, girls, sneakers. Yesterday's shooters are often today's victims.

"It's easy to attack the police, but what we're facing in the community is not a one-group issue," Szczerba said.

But Latson, the city resident, said one thing that can't be argued is the chasm between some officers and some residents.

"They need to re-establish that critical link to the community," she said. "People have started to crawl back into their shells."

Contact Adam Taylor at 324-2787 or ataylor@delawareonline.com.